Secure payment

From tiendatecnoprint.com, we want to give you a message of tranquility when making your payments, we want you to buy in the safest way and therefore we offer you the possibility of making the payment of your purchase through up to 2 different methods.

Credit card or bank transfer

With these 2 payment methods, tiendatecnoprint.com guarantees that at no time can you access your credit card number.

We do not use any own payment gateway. Therefore, tiendatecnoprint.com will never ask you for your secret card or online banking password.

Returns

How much time do I have to return an order?
You can return the products within a maximum period of 7 days from the day after it was received. The product must be in perfect condition, sealed, with its original packaging and not damaged.

In case of receiving a defective product, contact Tecnoprint Digital S.L.

We do not accept returns of products handled exclusively for you.

The cost of the return is borne by the customer.

How can I return my order (or a part of it)?
Call Tecnoprint Digital 938 612 364 and have the purchase order on hand.

When will I receive the refund?
Once the merchandise is received and reviewed, Tecnoprint Digital will inform you of the refund.

What happens if my product arrives damaged, has defects or is not the one I ordered?
If this happens, in less than 24 hours you must inform Tecnoprint to proceed with the replacement.

What do I have to do if I do not find an answer to my doubts on this page?
You can always request help from our online store customer service using the email info@tiendatecnoprint.com or call 938612364


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